Operations Assistant

                          Christian County Sheriff Brad Cole is accepting applications for an Operations Assistant who will provide various administrative support duties. This is an excellent opportunity if you are an individual who enjoys a fast-paced and occasionally unpredictable schedule. In this position, you will be primarily in an office environment with occasional callouts where you will serve as an important member of a team managing major incidents, natural disasters, or crime scenes. Purpose: Reporting directly to the Operations Division Commander and to the Sheriff of Christian County, the Operations Assistant provides administrative support to the Operations Division. The Operations Assistant will is required to occasionally respond to major incidents, natural disasters, or crime scenes at all hours to provide administrative support to the personnel of the Operations Division. The Operations Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Operations Division of the Christian County Sheriff’s Office. The Operations Assistant also serves as a liaison to vendors, private organizations, and other Federal, State, and local government agencies. The Operations Assistant assist with project management; organizes, and coordinates outreach and external relations efforts, and assist with special projects. The Operations Assistant must be creative and enjoy working within an office environment that is mission-driven, and team-oriented. The Operations Assitant shall have the ability to exercise sound judgment in a variety of situations, with strong written, and oral communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Operations Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work at times in the high-stress environment of major incidents and handle a wide variety of activities, law enforcement sensitive, and confidential matters with discretion. Essential Functions: Essential functions as defined under the American with Disabilities Act may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by the position. Tasks: Completes a broad variety of administrative tasks for the Operations Division Commander and the Sheriff including:
  • Managing an active calendar of appointments; completing requisitions; composing and preparing correspondence that is sometimes confidential; arranging detailed travel plans, and agendas; and compiling documents for travel-related meetings.
  • Plans, coordinates and ensures the Operations Division Commander’s schedule is followed and respected.
  • Provides “gatekeeper” and “gateway” role, creating win-win situations for direct access to the commander’s time and office.
  • Refrains from directly acting on behalf of the Sheriff or the Operations Division Commander.
  • Ensures incident response vehicles are stocked, organized, and operational
  • Research, prioritize, and follow up on incoming issues, and concerns addressed to the Division Commander, including those of law enforcement sensitive or confidential nature. Determines an appropriate course of action, referral, or response.
  • Provides a bridge for smooth communication between the commander’s office and internal Divisions and external agencies; demonstrating professionalism and tactfulness to maintain credibility, trust, and support with command staff.
  • Works closely and effectively with the commander to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a “barometer,” having a sense of the issues taking place in the environment and keeping the commander updated.
  • Provides and maintains updated points of contact to build relationships crucial to the success of the sheriff’s office, and manages a variety of special projects for the commander and the sheriff, some of which may have an organizational impact.
  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and other tasks that facilitate the commander’s ability to manage the operations division effectively.
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
  • Manages the Sheriff’s Office Records Management System (RMS)
  • Maintains logs and ensures submission processes are followed.
  • Serves as a Campus Security Officer when required to cover workforce needs
Knowledge, Skills, and Ability: Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Very strong interpersonal skills and the ability to build relationships with project stakeholders, including staff, commissioners, external partners and donors
  • Expert level written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Emotional maturity
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
  • Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment
  • Forward-looking thinker, who actively seeks opportunities and proposes solutions
Working Conditions: Work involves some degree of risk to personal safety. Generally, the position will be in a secured building and access controlled office. May be exposed to working for long periods of time in unpleasant weather and other hazardous situations which will require continuous attention to safe working and operating procedures. The Operations Assitant may be required to work at different times of the day or night. Periodically work hours may be extended beyond the normal workday to accomplish the necessary tasks. Knowledge, Skills, and Ability:
  • Must have strong communication skills in establishing and maintaining effective working relationships with other Sheriff’s Office staff and the public.
  • Must have skill in following oral and written instructions, procedures and policies.
  • Must have skill in communicating using the standard telephone, email, and the ability to learn to use two-way radio equipment.
  • Must be able to learn new processes, learn and understand, contracts, bids, invoices, requisitions, and insurance claims.
  • Must have skill in operating a variety of standard office equipment.
  • Must have skill in preparing reports and notetaking.
Education: Must possess a high school diploma or GED. The following are preferences and are not requirements needed to be considered:
  • Preferred a minimum of 1-year work experience as an administrative assistant, customer service or management, or equivalent experience.
  • Prefered two years secretarial and office administration, or equivalent experience with Microsoft Office, PowerPoint, Excel, Word, and Outlook.
  • Preferred a college degree in Criminal Justice, Emergency Management, Legal Studies, Accounting, or Business Management, or the equivalent coursework in a related specialized field. Four years of active Military or Law Enforcement experience in lieu of college degree
  • Must possess or be able to obtain NIMS (ICS 100), (ICS 700) within sixty (60) days of employment
  • Must possess or be able to obtain Missouri Uniform Law Enforcement System (MULES) within sixty days of employment
Special Requirements: Must be a citizen of the United States, and a resident of the State of Missouri. Must have a good driving record at the time of employment and during the tenure of employment, must possess and maintain a valid Missouri driver’s license. Must be able to work irregular hours and maintain a telephone on your person for emergency contact. Must have dependable transportation. Must be able to pass an extensive background investigation. Must not have been convicted of any felony crimes or misdemeanor crimes of a violent nature or involving moral turpitude. Must be able to abide by the sheriff’s office policies regarding professional appearance. Equipment Operated:
  • Standard office equipment including telephones, copiers, and computers
  • Sheriff’s Office vehicles including trucks (with or without a trailer), ATV’s, and cars
  • Handcuffs, pepper spray, radios, and other law enforcement equipment
Physical/Mental Requirements:
  • Must possess and maintain average to excellent cardiovascular, physical strength, agility, and stamina to perform the essential tasks of a security officer and a runner at a command post.
  • Must be able to run for short distances and be able to communicate at arrival.
  • Must have the visual acuity to identify carefully drive and read addresses either in daytime or at nighttime under various lighting conditions.
  • Must possess the hearing capability to understand personnel, radio, and telephone conversations in quiet and noisy environments.
  • Must be able under normal and stressful situations of communicating orally in the English language in such a manner as to clearly transmit information via a law enforcement radio, telephone, public address system, or direct conversation.
  • Must be able to sit, stand, and walk for long periods of time. Must be able to walk or run, through various terrain and on various surfaces.
  • Must be able to operate the Sheriff’s Office vehicles in a safe manner.
  • Must be able to stoop, bend, stretch, twist, reach, kneel, crawl, squat, and climb.
  • Must be able to jump or leap over small obstacles.
  • Must be able to climb ladders or stairs.
  • Must be able to engage in physically strenuous activities to perform security officer duties: including using physical techniques, along with physical equipment to control combative individuals.
  • Must have the fine and gross motor skills; hand dexterity; full use of fingers, hands, and arms; and good grip strength to perform security officer functions and operate the essential equipment; etc.
  • Must be able to go from stationary to exertion in an instant.
  • Must have good cognitive skills and work with a high level of accuracy.
  • Must have the ability to concentrate on more than one task at a time and to make independent decisions.
Inter-office, training will be provided. Please submit applications to the Christian County Sheriff’s Office, 110 W. Elm Street, Room 70, Ozark, MO 65721. Applications may be obtained online at christiancountysheriff.net or in person between 8:00 AM-4:30 PM. Interested candidates should submit their application no later than February 09, 2018. Job Type: Full-time Salary: $15.00 /hour